Scarlett Moffatt DMs trolls with the Samaritans number because ‘they need help’

Former Gogglebox star Scarlett Moffatt has opened up about her unique and positive way that she handles cruel online trolls

Scarlett Moffatt responds to her online trolls with love and positivity (Image: Getty Images)ByZoe Delaney

  • 00:02, 12 Oct 2021
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Scarlett Moffatt has revealed that she sometimes directs her trolls towards the services offered by the charity, Samaritans.


The TV star, who is an ambassador for the organisation, has spoken out about how she handles online abuse in a new Podcast interview.

Speaking on Boob Share, the new CoppaFeel! podcast series, the 30-year-old reality TV star explains how her trolls 'need help' too and opens up about suffering from Imposter Syndrome.

"When I get trolled and stuff, because I'm an ambassador for Samaritans, which is something I'm super proud of, and I actually inbox the trolls now with the number for Samaritans because, and sometimes my boyfriend's like, 'you should just ignore them'," the former Gogglebox star tells Jackie Adedeji during their chat.

Scarlett Moffatt rises above the hatred from her online trolls


"And I'm like, 'no but they need help as well'. Because I just think, how, what place are they in to project that much hate onto other people, so they need hope ,they need help too because they cannot be happy."

The star, who cemented her status as a much-loved celebrity during her winning stint on I'm a Celebrity…Get Me Out of Here! in 2016, then went on to discuss and ponder where the motivation to troll someone comes from.

Earlier this year, Scarlett revealed that she herself once rang Samaritans to get help after being told to 'kill herself' by bullies on social media.

The star became an even bigger household name after her stint in the jungle

Speaking on BBC Breakfast, the media personality explained how after being crowned Queen of the Jungle, her star rose and as she bigger," people didn’t like that."

She said: "People saying ‘You should just go and kill yourself, I shouldn’t have to look at you on my TV’ and I just thought ‘I can’t do this anymore’.”

She then went on to praise Samaritans and declare herself to now be in a good place.

Speaking on the podcast earlier this month, Scarlett speculated about the motives behind some troll's cruel comments.

"I've never felt the need to comment on someone's pictures in that way. So and I would say, 95% of the time, they apologise and they're like, 'I've had a really bad day, this is going on', and I'm like, wow, let's…" she says.

The star at the Attitude Awards on Wednesday night in London, alongside her boyfriend Scott Dobinson


"And a lot of the time what I've found is they want to be part of a community. And unfortunately, you know, hate is something that everybody jumps on. So you know, when they put a comment, all of a sudden, they're getting likes and other people commenting and they feel like they're part of something.

"And you know, because not as many people are quick to jump on a nice comment, which is just the way that our human brains work. But yeah, I just try and I just try and make sure we're everyone's alright."

Elsewhere in the podcast, despite being one of the country's best-loved celebrities, the reality TV star suffers from Imposter Syndrome.

Quizzed on whether she suffers from Imposter Syndrome, Scarlett replied: "Ahhhhh massively. Do you know what? Me and Maya Jama, like she has this as well and I always relate to her because… I think I don't know what it is but if you're from like a working class background, you just always feel inferior of any high position, you know, you just do! It's sort of bred into you really!"

Episodes of the Boob Share with CoppaFeel! podcast are available to download and listen to now.

*If you're struggling and need to talk, the Samaritans operate a free helpline open 24/7 on 116 123. Alternatively, you can email or visit their site to find your local branch

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